Patient App Privacy Policy

Percipio Health and its affiliates and subsidiaries (collectively, “Percipio Health”, “Company”, “Us”, “Our”, or “We”) respect and value the privacy of our end users, including patients, members, and clinicians. This Privacy Policy explains how We collect, use, disclose, and safeguard information associated with the users of Our website and web and mobile applications (“Platforms”).

Please note that the health information that We collect through the Platforms may be subject to the federal Health Insurance Portability and Accountability Act of 1996, as amended, and its implementing regulations (“HIPAA”). We only collect, process, and handle health information on behalf of Our health care provider and health plan customers under the business associate agreements (BAAs) that are in place with those customers who are subject to HIPAA. Under those circumstances, such information will be subject to our customers’ notice of privacy practices. Please see that specific health care provider or health plan customer’s notice of privacy practices for how your health information may be used and disclosed, such as when you use the mobile application.

This policy applies to the Platforms that We own or operate and that contain a link to this policy. This policy applies to all individuals with whom We interact or from whom We collect information through the use of the Platforms. As stated above, this Policy does not apply to any information subject to Our customers’ notice of privacy practices. While certain information we collect and use will be controlled by Our customers, this policy provides an overview of all of the information we may collect from you to ensure you have a full understanding of the scope of our information practices.

Please read this policy carefully to understand Our policies and practices regarding your information and how We will treat it. This policy may change from time to time (see “Changes to Our Privacy Policy”).